Outsourced Reflection
The movie is about a guy called “Todd” who travel to India
to get his promotion from his boss “Dave”, as Todd must to get the MPI (Minutes
per Incident) under six or he will never get to return to the USA. Todd
straggle too much living in India as this is his first time to visit India ,
but then when he get involved in the festival of Holi (Festival of color) that celebrating
the changing season and sense of clam*(Outlook), at that time the call center that he
worked in it has slowly improved the MPI that impressive him and know that he
have a good team to count on them. Todd deiced to reward his team as they loved
the product they are selling to customer and asks “Dave” for a shipment*(Relationship). Then, one of
his team “Asha” realizes that the shipment has gone to another island. Therefore,
they reach the island and get the shipment, but the boat that was supposed to move
them back catches fire, that forced them to stay in island. When, MPI reach to
6, “Dave” called “Todd” that he will come and see what improves happened but
flooding suddenly hit India and shut the power down and Todd’s employees manage
to set up their workstations on the roof and resume business*(Planning). “Dave” was
very impressed that decided to move Todd to another station in China and he refused
that and suggest “Mr. Puro” to replace him to start his new life with his new
wife in China*(Decision-making).
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